Please check to ensure you have SAP Crystal Reports run time engine for .NET Framework (32-bit) (any version between 13.0.17 and 13.0.28 ) installed.
For those who have not updated please download and run Crystal Reports as it is required for this update.
If you are having issues running crystal reports, download the exe file and place it in Ease folder and run it.
** Please Note: if you are installing this version of Crystal you may need to confirm your margin settings.
Receipt Margin check for all Users running Crystal Reports *** For clients using Preprinted Paper Receipts Only ***
The Receipt Margin describes how to test your receipt margins (this applies to pre-printed receipts only). Your IT support person may be required if you do not have rights to make changes to your Ease or Ease2008 folder found under Program Files x86 or Program Files.
*** When testing the receipt margins, you must close @EASE and re-open it should change be made as it is at this time the program reads the margin settings.
Program Update V3.5.2021.1101 includes a Database Update to V410.
Please Note: The Program Update Patch must be run on all workstations with @EASE.
The Patch can be downloaded to the EaseResources\EaseProgramUpdates folder and run from each workstation with shared access to this folder.
The database update is only required to be run once only.
The database update must be run from one of the workstations which has been updated with the current patch.
Save the downloaded EaseUpdate file to the folder the Ease program instructions are housed either
Program Files\Ease2008 or Program Filesx86\Ease.
Use Run As Administrator when running the program patch or database update.
Update Files for Download
Program Patch Download
*** For clients with databases that have not yet been updated to V408, this must be run before the EaseUpdate409.exe due to the password change on Ease.mdb.
Database Update Download Database Update V410
Database Update Download Database Update V409
Database Update Download Database Update V408
Database Update Download Database Update V406 (for databases <406)
The current New Features document can be found in the @EASE New Features Tutorials.
Keeping all staff up to date with new features is the responsibility of the charity.
Review the new Analytical Reports found in @EASE Tutorials
Compact Database Utility for MDB Databases Only
Please Note: This update requires a New Compactdatabase2019 utility.
Run CompactDatabase2019 regularly as a scheduled activity preferably in early morning hours when all @EASE users are out of the system.
The utility resides in the same folder as the database. If you have the database on a server, you will need to install the VB utility included below on your server.
The download file is a Zip format containing the.EXE and CONFIG files. Both files need to reside in the folder with the Ease.MDB file.
This should be scheduled to run weekly. For organizations with a high volume of entry, run this utility nightly at a time when there are no users logged in.
*** For Screen settings DPI settings needs to be Smallest. Use Resolution to make your view larger. ***
Changes other than the recommended method will cause screens to not react properly.