Silent Partner: Graphic Artist Brian Batsch There has been a noticeable change in what one would call “donor management” over the last several years, or donor mismanagement, as may be the case. There is a need to revitalize and invest in donor management if a charity expects to reap results. For a charity to determine its situation, simply look at what data you have on your donors. Is your data management system rich in valuable data, or bereft of anything of value? Staff co

Working with non-profits for over 30 years has been my greatest privilege and my greatest frustration. During these years, I have examined the sustainability of the charity, which I believe to be the highest concern of both board members and staff. The unfortunate situation we have observed places the charity at RISK. Frequent change at the board or staffing levels introduces different ideas, which may or may not benefit the charity, leaving its most important fundraising ass

The Amazon Successful fundraising is all about the people who want to support a charity’s mission. When the only thing a fundraiser knows...

Bora Bora Over the many years that we have worked as a software provider to the nonprofit sector we have witnessed reoccurring issues that impact the charity and its ability to be sustainable, meet its goals and satisfy its mission. Some of these same issues contribute to staff turnover. In many ways, a charity’s success is determined by the dollars they acquire to meet organizational goals. These dollars are dependent on work done by the board and staff and the processes and

Your doctor has retired, and you are about to meet his replacement. Other than your name, they know little of your previous medical...

Chaos or Control: Does the Charity Have an Obligation to its Donors and Staff? Commentary For many years, we have written articles about common issues affecting charities. Our commentaries and remarks have come from experience working directly with charities and their staff. A frequent question has been, 'What is Your Legacy?'. The legacy we were referring to is the information development staff gain through contact with a charity's valued donors. The lack of shared knowledge

Fundraising is all about knowing your donors. It involves why they give and how they give, and how the charity can build relationships...

I have always loved to garden. It offers a beautiful sanctuary just outside our backdoor. A garden can be analogous to a charity and its...

When a job is delegated, you expect the individual responsible to have the skills and the knowledge necessary to perform their task(s)...

Your doctor has retired, and you are about to meet his replacement. Other than your name, they know little of your previous medical...

For years I have written about and discussed issues concerning data management and how it affects a charity. My concern has been the...

We have written about the issue of a fundraiser’s legacy many times over 30 years and our belief is little has changed. Successfully...

https://www.podbean.com/media/share/pb-bkp2q-baf118 Sitting down with a donor is an important relationship-building experience. What...

RISK to a charity resides at the top. It is found in the attitudes expressed by Boards and senior management. Information and knowledge...

A common theme for charities is staff turnover, lack of productivity and the struggle to maintain donation levels. We attribute many of...

As a donor do I want to hear my charity of choice proclaim “We need to clean up our data!”? Is there something functionally misunderstood...

Donor-centric fundraising is all the rage. It makes a great deal of sense. Know who your donors are and why they are motivated to support...

Many of us read “Where’s Waldo” books as children or have read them to our children. It was an exercise in sheer fun trying to locate...